Cookies Policy

This Cookies Policy explains how we use cookies to enhance visitors’ experience of our Website and to track and optimise its performance.

It should be read alongside our Privacy Notice.

When we refer to “our website” or “this website” we mean the webpages of

We want to make access to our website and what we offer online easy, useful and reliable.

Sometimes this involves placing text files containing small amounts of information on your computer or mobile phone known as cookies when you visit our Website.

You can find more information about cookies at and (each of which is an external link).

These small pieces of information are used to improve online services for you and the operation of our Website through, for example:

  • Measuring how many people are using our Website, and services made available through our Website, so they can be made easier to use and there’s enough capacity to ensure they operate and respond efficiently.
  • Enabling our Website to recognise your device (your computer, phone or tablet for example) so you don’t have to give the same information several times during one task or session, like submitting a form.

You can view what cookies are stored on your computer, remove them or stop them being placed in the future through the web browser settings for each browser that you use to access the internet.

Note that the way in which you do this is different for different web browsers and devices. To find out how to do this for your device’s web browser, search for ‘cookies’ in your browser’s help menu.

You should also be aware that some areas of our Website may not function if your web browser does not accept cookies.

If you wish to control the placing of cookies on your computer but still enable the full functionality of our Website, you could impose restrictions on the placing of cookies on your computer but make our Website a “trusted website” in your web browser. Again, the help menu in your web browser should tell you how to do this.

Cookies we use

13.1 SER (Google Analytics)

We use Google Analytics to measure the number of visitors we have to our Website and what content they use most. This helps us ensure that this Website continues to meet the needs of our visitors and they can find information quickly and easily. It does not identify individual users but measures the overall behaviour or our visitors.

Cookie names: _utma, _utmb, _utmc, _utmz
Expires: up to 2 years after visit so new and returning visitors can be distinguished

How you can manage or delete cookies

If you don’t want to receive cookies, you can change settings in your web browser so that your browser tells you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set.

If you wish to restrict or block web browser cookies, the Help function within your browser should tell you how. Alternatively, these sites can provide more information on how to do this: